FAQ

What is the difference between WH Jewellery and other jewellers?

WH Jewellery emphasizes quality. We ensure that our diamonds and craftsmanship are the finest for every piece of jewellery we make.
Learn more about Our Diamonds

Do I need to make an appointment to visit WH Jewellery?

Yes, you do need an appointment to visit the office of WH Jewellery, or our Jewellery Consultant can meet you at your preferred location. We advise you to book at least 2 days in advance.

Does WH Jewellery provide certified diamonds?

Some of our diamonds come with GIA (Gemological Institute of America) certificates. Our team of professional gemologists grades other diamonds carefully.

What is more important in a diamond? Color or clarity?

The importance of color versus clarity comes down to personal preference.
WH Jewellery carries a wide range of diamonds, from colorless to fancy color diamonds. We can even offer collectable grade diamonds such as D FL type IIA. WH Jewellery normally uses diamonds that are of DEF colors, and IF to SI1+ clarity for our jewellery, unless specified in customized orders.
Learn more about Our Diamonds

Will WH Jewellery create custom designed jewellery?

Yes. Speak to one of our Jewellery Consultants. We will be happy to assist you in creating your unique piece of dream jewellery.

I need to adjust my ring size. What should I do?

Simply contact our Jewellery Consultant to schedule for an appointment. We offer one time ring size adjustment for free within the first year of purchase.*
*Please note that adjustment can only be made within two HK ring size difference.
*Please note that certain styles of rings cannot be adjusted. Speak to our Jewellery Consultant for more information.